Sean Hollick
- Indianapolis, IN 46250

smhollick@gmail.com     Cell: 317.679-3514
Objective
 
To obtain a WFH position and gain the proper experience to make advancements through my contributions.
Experience
 
Uber, Indianapolis, IN August 2020 - Present
Driver
· Rideshare Driver.
 
CrossFit Hydrogen, Fishers, IN February 2015 - August 2020
Owner/Coach
· CrossFit Affiliate Owner.
· CrossFit Coach/Judge.
· Day to day programming and operation of the gym.
 
SPD Textiles, Indianapolis, IN December 2005 - January 2015
Project Manager/Foreman
· Jobsite relations and problem solving with clients.
· Responsible for maintaining time tables and bringing in projects within budget.
· Supervision and direction of installation crews on all projects.
 
Alexander Talbott, Indianapolis, IN June 2005 - December 2005
Call Center Representative/Recruiter
· Responsible for structuring strong relationships with existing clients and building relationships with new clients through the promotion of water purification products and related services through outbound calling.
· Presentation of appropriate product knowledge with detailed analysis of featured product and the benefits to clients.
· Processed financial statistics and information for existing and new clients using MicroSoft Outlook.
· Scheduled appointments for Pure Water Technology sales representatives with various businesses and corporations.
· Responsible for training and mentoring new employees.
 
Stone Research Services, Indianapolis, IN August 2005 - October 2005
Part-Time Call Center Representative/Interviewer
· Perform outbound calls for researching studies in various demographic regions throughout the U.S.
· Working in a team-oriented environment while displaying strong communication skills.
· Gaining a basic understanding of what it takes to maintain customer friendly service.
· Stone Research closed October 2005
 
One Call Communications, Carmel, IN December 2004 - June 2005
Customer Service Representative/Operator
· Handled inbound calls using a ACD system for new and existing clients in regards towards our products and services.
· Dealt with billing issues, payment disbursements, and general inquiries from clients.
· Placed operator assisted collect calls for customers.
 
Marsh, Indianapolis, IN April 1998 - December 2004
Frozen Food Manager
· Began as a customer service representative; then I was promoted after only two years of employment to Department Manager.
· Managed the Frozen Food section using leadership and precise task conquering skills.
· Accounted the budgeting statement of the department while also being responsible for banking deposits, ordering, supervising, staffing and maintaining adequate levels of performance within the department.
Affiliations
 
· American Quilter's Society - Member
· Embroiderers' Guild of America - Member
Skills
 
· Typing speed of 55 WPM with 99% accuracy.
· Strong data analysis and data entry skills.
· Excellent communication, interpersonal, writing, and organizational skills.
· Strong leadership, motivational, and persuasive communication skills.
· Adaptable to display superior customer service in many different types of call center environments.
Technology Summary
 
Hardware/Platforms
· Windows 95,98,2000,Vista,7, 8,10,11, NT, XP & Unix.
· Mac OS X

Software/Applications
· Final Cut Pro
· Adobe Photoshop, Illustrator
· Microsoft Office, Word, Excel, PowerPoint.
· Microsoft Outlook, Access, WordPerfect, & Spreadsheet.
· Worked with Lotus Notes, Adobe, and many different intranets as well as the internet.
Professional Summary
 
I know for a fact that I am a confident representative in the fields of management, customer service and the call center profession. I have several years of experience in all fields. I take the initiative to learn new technologies, and I interact with the clients and staff to effectively handle large projects and meet deadlines. Also, I possess strong organizational and communcation skills with a emphasis on customer satisfaction.